Privacy policy
Last updated: 19/03/2026
David Eccles Fine Art customer privacy and cookie notice
This privacy notice tells you what to expect us to do with your personal information.
· Contact details
· Cookies and tracking technologies
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
· Sharing information outside the UK
· How to complain
Telephone- 07943443429
Email- davideccles78@gmail.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
· Names and contact details
· Addresses
· Purchase or account history
· Payment details (including card or bank information for transfers and direct debits)
· Account information
· Information relating to loyalty programmes
· Website user information (including user journeys and cookie tracking)
· Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
· Names and contact details
· Addresses
· Payment details (including card or bank information for transfers and direct debits)
· Purchase history
· Account information, including registration details
· Information used for security purposes
· Marketing preferences
We collect or use the following information for service updates or marketing purposes:
· Names and contact details
· Addresses
· Marketing preferences
· IP addresses
· Email addresses
We collect or use the following information to comply with legal requirements:
· Name
· Contact information
· Financial transaction information
· Any other personal information required to comply with legal obligations
We collect or use the following personal information for dealing with queries, complaints or claims:
· Names and contact details
· Address
· Payment details
· Account information
· Purchase or service history
· Customer or client accounts and records
· Correspondence
· Email addresses
Children’s Data
Our website is not intended for those under the age of 16. We do not knowingly collect data from children.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, performance, and user experience. Cookies may be set by us (first-party) or by third parties like Shopify, Google, and Meta. Types of cookies we use include:
Necessary Cookies (Essential)
· Use the shopping cart
· Access secure areas
· Complete checkout
These do not require consent
Performance & Analytics Cookies
These help us to understand how visitors use our site.
Examples:
· Site traffic and usage patterns
· Error tracking
We only use analytics cookies with your consent.
Functional Cookies
These support enhanced functionality, e.g.:
· Remembering your preferences
· Saving login sessions
Advertising & Targeting Cookies
Used to:
· Deliver personalised ads
· Measure ad performance
· Build marketing audiences
These require explicit consent.
Cookie Consent Management
When you visit our website, you will see a cookie banner allowing you to:
· Accept all cookies
· Reject non-essential cookies
· Manage preferences
You can update your preferences at any time.
You may also control cookies through your browser settings, however blocking some cookies may affect site functionality.
Third party cookies and website links
Some cookies are placed by third-party partners, including:
· Shopify (website hosting, checkout, analytics)
· Google Analytics
· Meta (Instagram)
· Shopify apps (reviews, loyalty, tracking, etc.)
These providers may process your data according to their own privacy policies and may transfer data outside the UK.
We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.
Website Links
If you follow links to other websites or other online platforms you should review their privacy and security policies. We are not responsible for the security and privacy practices of other sites.
Shopify
Our website is hosted by Shopify. They provide us with the online e-commerce platform that allows us to
· Take payments (through Shopify Payments)
· Sell our products and services to you
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful basis in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
· Your right to erasure - You have the right to ask us to delete your personal information.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
· Your right to object to processing - You have the right to object to the processing of your personal data.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: To fulfill orders- deliveries and returns.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: To fulfill orders.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: Marketing our goods to increase sales.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for legal requirements are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: To comply with law or prevent fraud.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: To resolve queries, complaints or claims.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
· Directly from you
· Publicly available sources
As long as necessary:
· 6 years for tax and accounting purposes
· Customer account data- until you close your account
· Marketing data- until you unsubscribe
· Cookies- according to the cookies lifespan or until you withdraw consent (varies by provider)
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Others we share personal information with
· Financial or fraud investigation authorities
· Relevant regulatory authorities
· Organisations we’re legally obliged to share personal information with
· Suppliers and service providers
· Other relevant third parties:
· Legal Authorities, If required to comply with law or prevent fraud.
· Shopify integrated app- Consentmo GDPR\/CCPA Cookie Compliance banner & Website accessibility
Sharing information outside the UK
Some service providers may transfer personal information outside of the UK, including the EU, USA and Canada. Where this occurs, we use legally approved safeguards such as:
· UK adequacy decisions
· Standard Contractual Clauses
· Equivalent protections required by UK GDPR
Built in app we currently use that transfers data to the EU:
Organisation name: Consentmo
Category of recipient: Shopify App- GDPR\/CCPA Cookie Compliance banner & Website accessibility
Country the personal information is sent to: EU Amsterdam, Netherlands
The app handles data related to consent and compliance. According to Consentmo the data mainly stored in the EU Amsterdam consists of...
- User consent choices
- Email addresses
- Consent logs
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113